✓ 10+ Years | ✓ 350+ Projects | ✓ 5-Year Warranty

Privacy Policy

Last updated: January 1, 2024

At Citi Design Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our interior design services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Contact us via phone or email
  • Use our services

This information may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Project details and requirements
  • Budget information
  • Other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Time and date of your visit
  • Time spent on pages
  • Referring website

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To respond to your inquiries and requests
  • To send you quotes and project proposals
  • To communicate with you about your projects
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To analyze website usage and trends
  • To comply with legal obligations
  • To protect our rights and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as:

  • Web hosting providers
  • Email service providers
  • Analytics services
  • Payment processors
  • Contractors and suppliers for project execution

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or destroy it.

6. Your Rights and Choices

You have certain rights regarding your personal information:

6.1 Access and Update

You may request access to the personal information we hold about you and request that we update or correct any inaccurate information.

6.2 Opt-Out

You may opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or by contacting us directly.

6.3 Deletion

You may request that we delete your personal information, subject to certain exceptions required by law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

We use cookies for the following purposes:

  • To understand and save your preferences for future visits
  • To compile aggregate data about site traffic and site interactions
  • To offer better site experiences and tools in the future

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Citi Design Studio

Gurudatta Sahawas Building, 43 Shop, Wing E

Shaniwar Peth, Pune 411030

Phone: +919960575391

Email: info@citidesignstudio.com